Starting June 1st, 2023 Our warehouse fee will be $0.65/cubic foot per month
In effort to lower the warehouse storage fee during inflation, we have went narrow aisle racking.This construction took us four months but the project is finally completed. With narrow aisle racking, we are able to drop storage by 24%.We as partners will go through this inflation together.
Where can I submit an import rate request?
When should I use a freight forwarder?
We recommend you use a freight forwarder when your cargo is at least 275+KGS or 1.65+CBM. If you use air express, we hope this video will be useful for you.
Can you arrange Amazon deliveries?
What is the transit time to your warehouse?
We have different transit times for each service as seen below:
LCL: Once the shipment arrives to the port in Long Beach CA, it will take:
FCL: Once the shipment arrives to the port in Long Beach CA, it will take:
AIR: Once it arrives to LAX Airport it will take:
Has my product been affected by the Trade War?
For items made in China - Please check this link to see if your HTS code has been affected. For further clarification or details please contact us directly.
What is the cost difference between annual bond and single bond if I plan to make more shipments within the year?
My supplier sent me the original bill of lading. Do I need to send this somewhere? Can I just scan and email a copy, or do you need me to send the physical document?
Do you know if my cargo will go into exam?
How much are exam fees?
Why does it take long to become available for pick-up at the CFS?
When will my shipment clear customs?
We typically clear customs 1 or 2 days before the shipment arrives to the port of destination. There may be complications while clearing customs which might delay this timeframe.
Are there any hidden fees that I am going to be charge for, that are not included in the quote?
My shipment has arrived,and I would like to send some products to Amazon. What are my next steps?
I have submitted a work order, when can I expect my order to ship out?
I have created a shipping plan with Amazon; can you provide the weight and dimensions of the pallet so I can create the FBA labels?
I’m trying to put in a work order. Is there any specific person that I can call to help me clarify or walk me through the process?
I have submitted a work order; can you confirm my order went through?
Is the inventory storage fee prorated by day or billed monthly regardless if I don't use up the entire month? If billed monthly, does the fee cycle start on the 1st day of arrival at warehouse or after the 3 free days?
Storage fees start three days after your product has arrived regardless of which day it arrives.
How do I create a removal order? What is the proper Procedure?
How long does it take for a removal order to finish?
Will your removal fee cover the insurance fee incase of damage or loss?
Does your removal handling fee cover shipping fee?
No, the handling fee does not cover the shipping fee. Customers must pay for shipping. For the most cost-effective optin, please use your seller central.
What is the fee for pick and pack?
What is the processing time for PNP orders?
Which carriers does WCL use to ship?
What websites/sellers does WCL accept?
Does WCL have a minimum fee for one-time shipments?
$25 for a one-time fee of PNP not including shipping costs.
**One-time fee is if you know that pick and pack is not a service your company will need. For example if you would like to send yourself a unit to inspect or for photography purposes this will be considered a one-time fee.**
What kind of services do you offer in rework?
What are your prices?
Prices vary depending on the service you wish for WCL to fulfill and the time is takes to complete depends on the project as well as the quantity.
Basic labeling of the FNSKU's is $0.25. If there are more layers to get to the actual unit itself or if the item is oversized (over 10LBS/unit or over 18 inches / unit) there is an increase in the price.
For a more accurate and precise quote, contact our rework department
How long does it take to complete the process?
Every rework order is different. WCL provides you with an estimated time frame for your order. If there happens to be any delays, you will be informed